Legal terms beside your wallet records
Our Legal notice sets out the conditions that apply when you create an account, verify your phone, use the cashier and request help with a policy matter. We record transaction references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity so a support request
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can be matched to the correct account event. Account access and eligibility depends on local law; where local law permits, you can use the policy page to check applicable terms before continuing. If a rule changes, we update the wording on this page and identify the
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relevant account or payment process rather than leaving you to interpret a general statement. You remain responsible for providing accurate account details and using payment credentials that belong to you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.